Privacy Policy

1. Introduction

Veloredge ("we," "our," or "us") operates digital properties including AidsonShelf and HOCS (collectively, the "Platforms"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information across all our Platforms and services.

By using any of our Platforms or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Platforms.

2. Scope of This Policy

This Privacy Policy applies to all Platforms owned and operated by Veloredge, including but not limited to:

• AidsonShelf and its subdomains
• HOCS
• advertising.veloredge.com

3. Information We Collect

We collect several types of information from and about users of our Platforms:

3.1 Personal Information

Information that identifies you personally, such as:

• Name and contact details (email, phone, address)
• Account credentials
• Payment information
• Company information

3.2 Non-Personal Information

Information that does not identify you personally, including:

• Browser and device information
• Usage data and analytics
• Cookies and tracking technologies
• Platform interaction data

3.3 Data from Third Parties

We may receive information about you from other sources, including:

• Business partners and service providers
• Social media platforms
• Publicly available sources
• Advertising partners

4. How We Use Your Information

We use the information we collect for various purposes across our Platforms:

5. Cookies and Tracking Technologies

Across our Platforms, we use cookies and similar tracking technologies to:

• Authenticate users and prevent fraud
• Remember user preferences and settings
• Analyze Platform traffic and usage patterns
• Deliver targeted advertising
• Enable cross-platform functionality

You can control cookies through your browser settings, but disabling them may affect Platform functionality.

6. Data Sharing Within Veloredge

We may share information between our Platforms to:

• Provide integrated services across our network
• Improve user experience and personalization
• Enhance security and fraud prevention
• Optimize advertising effectiveness

7. External Data Sharing

We may share your information with external parties in these circumstances:

7.1 Service Providers

With vendors who assist with:

• Payment processing
• Data analytics
• Customer support
• Cloud hosting

7.2 Advertising Partners

With advertisers and publishers in our network to facilitate ad delivery and reporting.

7.3 Legal Requirements

When required by law or to protect our rights, property, or safety.

7.4 Business Transfers

In connection with a merger, acquisition, or sale of assets.

8. Data Security

We implement enterprise-wide security measures to protect your information, including:

• Encryption of sensitive data
• Access controls and authentication
• Regular security assessments
• Employee training on data protection
• Cross-platform security protocols

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information:

9.1 Access and Correction

You may request access to or correction of your personal information through your account settings or by contacting us.

9.2 Data Portability

You may request a copy of your data in a structured, machine-readable format.

9.3 Deletion

You may request deletion of your personal information, subject to legal retention requirements.

9.4 Platform-Specific Controls

Many of our Platforms offer additional privacy controls in their settings.

9.5 Opt-Out Options

You may opt out of:

• Marketing communications
• Certain data collection through cookie settings
• Personalized advertising (via AdChoices or similar programs)

10. International Data Transfers

As a global company, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

11. Children's Privacy

Our Platforms are not directed to children under 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children without parental consent.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes through our Platforms or by email. Your continued use constitutes acceptance of the revised policy.

13. Contact Us

For privacy-related inquiries or to exercise your rights, please contact our Data Protection Officer at:

Veloredge Privacy Office
info@veloredge.com
Veloredge Groups, Malappuram, Kerala, India

For Platform-specific privacy questions, you may also contact the relevant Platform's support team.